Job Description

Job Title: Salesforce System Integration Engineer

Location : Albany, NY (Hybrid)

Mandatory Qualifications

Experience working on complex, large-scale projects, as a System Integration Engineer.
Strong experience in Salesforce architecture and end-to-end solution design.
Hands-on experience with Salesforce Service Cloud and CRM implementations.

Desirable Qualifications

Experience integrating Salesforce using REST/SOAP APIs and MuleSoft.
Experience designing and implementing large-scale, multi-org or multi-tenant Salesforce environments.
Salesforce Certified Application Architect certification.
Experience with Salesforce Shield, data encryption, and platform security features.
Experience working with Salesforce Marketing Cloud.

Responsibilities

Define comprehensive enterprise architecture blueprints covering business processes, integrations, data models, security, and application components.
Design and deliver multi-cloud Salesforce solutions aligned with business strategy and agency requirements, leveraging Salesforce capabilities such as Service Cloud, Experience Cloud, OmniStudio, Data Cloud, MuleSoft, Agentforce, and Tableau.
Establish system boundaries, architectural guardrails, data models, integration patterns, and environment strategies.
Extend Public Sector Salesforce solutions and standard data models to meet agency-specific requirements.
Architect reusable, multi-agency solution patterns, including shared intake and engagement frameworks across portals and omni-channel experiences.
Ensure agency use cases (e.g., child welfare, licensing, investigations) align with standardized Salesforce accelerators rather than isolated custom solutions.
Design end-to-end data flows and enable cross-agency reporting and analytics.

If you meet these qualifications, please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.

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