Job Description

Carrier Sales Representative (CSR)

Location: Chattanooga, TN | On Site

Compensation: Base Salary + Commission Incentives

Start Dates:

• January, 2026

Position Summary: 

The Carrier Sales Representative is responsible for building, developing, and maintaining strong relationships with carrier partners. This position is centered on understanding carrier needs and proactively sourcing freight opportunities while negotiating competitive rates and overseeing execution through tracking, tracing, and problem-solving to keep shipments running smoothly. By leveraging market knowledge, negotiation skills, and relationship management, the Carrier Sales Representative builds and expands a strong carrier network, ensuring partners are supported with consistent freight options that align with their business goals.

This role offers a clear path for career growth. Starting in Carrier Sales, advancing to Senior Carrier Sales Representative, and progressing into leadership as the department expands. We’re committed to promoting from within and developing top performers!

Why You’ll Love Working Here

• Impactful Relationships: Play a key role in building and growing a carrier network that directly drives the success of our business.

• Growth Potential: Gain exposure to a fast-paced logistics environment with opportunities to advance your career.

• Supportive Team Culture: Join a collaborative, team-oriented group that values communication, trust, and shared wins.

• Dynamic Work: No two days are the same—you’ll be problem-solving, negotiating, and keeping freight moving efficiently.

• Competitive Benefits: Enjoy a comprehensive package that supports both your professional and personal goals.

Essential Duties and Responsibilities:

• Build and strengthen long-term relationships with carriers by understanding their lane preferences and business needs.

• Negotiate directly with carrier partners to secure fair, competitive rates and reliable capacity

• Track and trace carrier shipments to ensure on-time pickup and delivery.

• Resolve issues quickly by communicating with carriers and providing proactive solutions.

• Maintain accurate load details and documentation in internal systems.

Competencies:

• Strong relationship-building and interpersonal skills

• Negotiation and problem-solving ability

• Highly organized with strong attention to detail

• Effective communicator, both written and verbal

• Ability to work in a fast-paced, team-oriented environment

Education/Experience:

• Bachelor’s degree, or equivalent experience in logistics, transportation, or sales is preferred

• 1–3 years of experience in carrier sales, freight brokerage, or transportation is preferred

• Experience negotiating with carriers and managing carrier relationships is preferred

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