Acadia Landscape is seeking an Admin Assistant to support all front-office and real estate operations. This position requires flexibility, high attention to detail, and the ability to shift between working with teams and alone based on task needs. You will support multiple lines of business and act as the Administrative Assistant to the company owner. This role will also support the real estate and short and long term rental (Airbnb) operations.
Duties include
Lead Management (Support Role)
Assisting with screening incoming leads from email, phone, and lead-generation platforms
CRM data entry and updates
Maintaining back-office operations of the CRM platform
Assisting with lead and customer reporting
Google Workspace Administration and Administrative/Office Support for our work crews, designers, and project managers, and Irrigation and snow removal services administration & scheduling,
Property management assistant
Real estate administrative support
Tenant and guest communications
Maintenance coordination and scheduling
Document organization and record keeping
Short and long term rental (Airbnb) administration
Guest communication before, during, and after stays
Booking management and calendar coordination
Cleaning and maintenance scheduling
Handling guest issues and service requests
Review management and follow-ups
Sales
Direct sales for landscape supplies
Inbound phone sales
Walk-up sales
Reception/front desk
Answer incoming calls and respond to email inquiries
Administrative assistant to the company owner
Accounts payable & accounts receivable support
Other duties & projects as needed
Requirements:
The ideal Office Manager/Administrative Assistant candidate will have,
1–2 years of experience in an office environment*
Strong organizational skills
Ability to multitask and switch between tasks frequently
Strong communication skills
De-escalation skills
Experience/knowledge of the following
QuickBooks (required)
1 or more CRM platforms (required)
Microsoft Office (required)
Google Workspace or similar platform (required)
Scheduling
Invoicing
Reception/call routing
Sales or lead support or qualification
Preferred experience
Real estate or property management administration
Short-term rental or Airbnb administration
Guest relations and booking platforms
Marketing experience is a plus
Bilingual: Spanish is a plus
Education
Associate’s degree or equivalent work experience preferred
Relevant coursework or training in business administration, real estate, accounting, or office management.
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